Mobile Hearing Testing Survey

Mobile Hearing Testing

We take your comments and opinions seriously. Let us know your thoughts about mobile testing services we've provided for you.


You may tell us who you are by entering your name and/or email address, but we do not require it.

Name
Company
Email

How was our timing for finalizing the dates of your testing?
Just right
Too early
1 month earlier would have been better
A few months earlier even better


Did we make it clear what services we were providing and how testing would work?
Yes
Not entirely
No


How do you rate the job done by our mobile testing crew?
Outstanding
Above average
Average
Needs work
Truly awful


Did you receive our reports in a timely fashion?
Yes
No
Not sure what qualifies as timely


Do you get our reports using our MyTKGroup website?
Yes
No
Never heard of it


How easy are our reports to understand?
Easy to understand
Clear, but require more effort than I'd like to understand
Some of them make sense, some don't
Totally incomprehensible
Whatever


How much information do our reports have?
Just the right amount
Way too much
More than is necessary
Not enough to do the job


Do we make clear what follow-up steps you must take after mobile testing?
Yes
Not entirely
Not at all
Don't know what you mean by 'follow-up'


How many years have you managed hearing testing?
Less than 1
Between 1 and 5
More than 5


Would you be interested in a seminar on managing your hearing testing program?
Yes
No
Maybe, if I knew more about what you have in mind


Do you prefer seminars in-person or over the web?
In-person
Web
Don't know


How satisfied with our overall service are you?
Very satisfied
Satisfied
Not satisfied
Very disappointed
Haven't made up my mind


Would you recommend T K Group to an associate?
Definitely
Maybe, if there were an incentive
Probably not
Not on your life


How would you improve our service?